Terms and Conditions

Last updated: October 2026

These Terms and Conditions apply to services provided by Tools for Tomorrow (“we”, “us”, “our”), including workshops, development programmes, consultancy, events, resources and use of our website.

Tools for Tomorrow provides experiential learning and development programmes for schools, colleges, universities, youth organisations, employers and early-career teams.

By booking or using our services, the client agrees to these Terms.

Where a separate proposal, booking confirmation or service agreement has been agreed, that document will take precedence if there is any conflict with these Terms.

1. Our Services

Tools for Tomorrow delivers practical, activity-based learning designed to develop confidence, communication, employability, self-awareness, leadership and other transferable skills.

Services may include:

  • standalone workshops

  • multi-session development programmes

  • school, college and university programmes

  • youth organisation programmes

  • employer and early-career development

  • career fairs and drop-in workshops

  • consultancy or programme design

  • downloadable resources or supporting materials

  • online or in-person delivery

The exact content, audience, format and outcomes will be agreed with the client before delivery.

2. Programme Design and Delivery

Our programmes are designed collaboratively with clients and may be adapted to suit:

  • participant age

  • group size

  • organisational context

  • learning needs

  • desired outcomes

  • available time

  • venue and delivery format

Sessions may include discussion, movement, group work, reflection, scenarios, practical challenges and other participative activities.

Tools for Tomorrow will deliver services with reasonable skill, care and professionalism.

We reserve the right to make reasonable adjustments to programme content or activities where necessary to support effective delivery, accessibility, safeguarding or participant needs.

3. Participant Engagement

Participation is encouraged but voluntary.

Participants are expected to engage respectfully with facilitators and other participants.

Activities are designed to be inclusive, and reasonable flexibility may be offered to support differing needs.

We do not guarantee specific individual outcomes. Development depends on factors including participant engagement, prior experience, context and opportunities to apply learning after the programme.

4. Safeguarding and Under-18s

Where participants are under 18, the client remains responsible for safeguarding and supervision unless otherwise agreed in writing.

A suitable member of staff should normally remain present during delivery involving under-18s.

Any safeguarding concerns identified during delivery will be handled in line with applicable safeguarding responsibilities and may be raised with the appropriate responsible adult or organisation.

Tools for Tomorrow does not replace the safeguarding responsibilities of the commissioning organisation.

5. Client Responsibilities

The client is responsible for:

  • providing accurate information about the audience and programme requirements

  • ensuring appropriate participant attendance

  • providing a suitable venue where delivery is in person

  • ensuring access to agreed technology, equipment or online platforms

  • communicating relevant accessibility or support requirements in advance where possible

  • ensuring appropriate staff supervision where required

  • obtaining any permissions or consents that fall within the client’s responsibility

If agreed delivery conditions are not available on the day, Tools for Tomorrow will make reasonable efforts to adapt the session but cannot guarantee that all planned activities will be delivered.

6. Booking and Payment

A booking is confirmed once any required deposit has been paid or written confirmation has otherwise been provided by Tools for Tomorrow.

Unless agreed otherwise:

  • a non-refundable deposit is payable to secure the booking date

  • the remaining balance will be invoiced after delivery

  • invoices are payable within 14 days

Any different payment schedule will be confirmed in writing.

Late payments may incur interest and recovery costs in accordance with applicable UK law and any terms stated on the invoice.

7. Cancellations and Rescheduling

Unless otherwise agreed in writing:

More than 14 days before delivery
No further fees are payable beyond any non-refundable deposit.

Between 6 and 13 days before delivery
50% of the remaining agreed fee will be payable.

5 days or fewer before delivery
The full remaining fee will be payable.

Where possible, we will try to accommodate requests to reschedule.

Additional costs may apply where rescheduling creates unrecoverable costs, venue costs, travel expenses or significant additional preparation.

If Tools for Tomorrow needs to cancel or reschedule, we will offer a reasonable alternative date or refund any fees paid for services that cannot be delivered.

8. Travel and Additional Expenses

Where travel, accommodation, venue hire, materials or other third-party costs are required, these will either:

  • be included within the agreed fee, or

  • be agreed separately with the client in advance

Any exceptional additional costs will not be charged without prior agreement.

9. Photography and Video

Photography or video may occasionally be used to document workshops or create marketing, impact or promotional materials.

Appropriate permission will be sought before identifiable images or footage are used.

For participants under 18, appropriate parental, guardian or organisational consent arrangements must be in place before identifiable images or footage are used.

10. Feedback, Evaluation and Impact Measurement

Tools for Tomorrow may collect feedback and evaluation data to understand participant experience, measure programme impact and improve future delivery.

This may include:

  • confidence assessments

  • anonymous feedback

  • participant reflections

  • qualitative feedback

  • before-and-after self-assessments

Where possible, this data will be collected anonymously.

Personally identifiable information will only be collected where appropriate and handled in accordance with our Privacy Policy.

Testimonials will normally be anonymised unless explicit permission has been granted to identify the contributor.

11. Data Protection and Privacy

Tools for Tomorrow processes personal information in accordance with applicable UK data protection law.

Further information about:

  • what data we collect

  • why we collect it

  • how it is used

  • how long it is retained

  • individual rights

is set out in our Privacy Policy.

12. Intellectual Property

All Tools for Tomorrow materials, including:

  • workshop content

  • frameworks

  • activities

  • exercises

  • resources

  • slides

  • models

  • written materials

  • programme designs

  • downloadable content

remain the intellectual property of Tools for Tomorrow unless otherwise agreed in writing.

Materials are provided for the client’s agreed use only.

They may not be:

  • reproduced

  • copied

  • distributed

  • resold

  • adapted

  • uploaded publicly

  • used to train others

  • incorporated into another programme

without prior written permission.

13. Use of Tools for Tomorrow Materials

Participants may use worksheets, reflections and resources for their own personal learning.

Client organisations may retain agreed materials for internal reference where permission has been given.

Permission to use materials does not transfer ownership of the underlying intellectual property.

14. Website Use

Use of www.toolsfortmrw.com is subject to these Terms, our Privacy Policy and our Cookie Policy.

You must not:

  • misuse the website

  • attempt to gain unauthorised access

  • interfere with website functionality

  • copy protected materials without permission

  • use website content unlawfully

We may update, suspend or remove website content at any time.

15. External Links and Third-Party Services

Our website or programmes may reference third-party websites, platforms or resources.

Tools for Tomorrow is not responsible for the content, availability, privacy practices or performance of third-party services.

Use of third-party services is subject to their own terms and policies.

16. Liability

Tools for Tomorrow will take reasonable care in designing and delivering services.

However, we are not responsible for outcomes that depend on participant behaviour, client actions or circumstances outside our reasonable control.

To the fullest extent permitted by law:

  • we will not be liable for indirect or consequential losses

  • we will not be liable for loss of profit, opportunity or reputation arising indirectly from the services

  • our total liability relating to a booking will not exceed the total fee paid or payable for the relevant services

Nothing in these Terms excludes liability where it cannot legally be excluded, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

17. Force Majeure

Tools for Tomorrow will not be liable for failure or delay caused by circumstances beyond our reasonable control.

These may include:

  • severe weather

  • fire or flood

  • epidemic or pandemic

  • government restrictions

  • industrial action

  • war or civil unrest

  • transport disruption

  • failure of utilities or technology

  • venue closure

  • serious illness

  • other events that make delivery impracticable

Where possible, we will attempt to reschedule affected services.

If rescheduling is not reasonably possible, we may cancel the affected services without further liability, subject to any refund due for services not delivered.

18. Changes to Services

Minor changes may sometimes be necessary because of:

  • participant needs

  • venue constraints

  • accessibility requirements

  • staffing

  • timing

  • safeguarding

  • unforeseen circumstances

Where a material change affects the agreed nature of the service, we will discuss this with the client where reasonably possible.

19. Complaints

If a client has concerns about a service, they should contact Tools for Tomorrow as soon as reasonably possible so that we have an opportunity to investigate and respond.

Complaints can be sent to:

admin@toolsfortmrw.com

20. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes relating to these Terms or our services will be subject to the jurisdiction of the courts of England and Wales.

21. Changes to These Terms

We may update these Terms from time to time.

The latest version published on our website will apply to new bookings unless otherwise agreed.

For existing confirmed bookings, the terms in force at the time of booking will normally continue to apply unless both parties agree otherwise.

22. Contact

For questions about these Terms or any Tools for Tomorrow service, contact:

Tools for Tomorrow
Email: admin@toolsfortmrw.com
Website: www.toolsfortmrw.com